We're still open and shipping, however, Japan post will refuse to send EMS or Airmail to the locations listed in this document, please check it: https://www.post.japanpost.jp/int/information/2020/0618_01_01_en.pdf Domestic (within Japan) shipping is NOT affected. Update 4/23/2020: Shipping to USA is now not accepted as well. We're working on a solution for this, please stay tuned.

Gift Certificate FAQ

When problems occur.

For any queries regarding the Gift Certificate System, please contact the store by email at info+abuse@hikarisoft.com. Please make sure you give as much information as possible in the email.
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